120 Program Management 1. Legal & Regulatory Standards (continued) 3. Voluntary Compliance with Quality Improvement Level 1 Recognize the value of opportunities for program evaluation and certification to validate levels of service quality. PM 1.3.1 Level 2 Acknowledge efforts to participate in program improvement, validation, certification, and/or accreditation. Implement practices that are beyond basic requirements. PM 1.3.2 Level 3 Identify opportunities for engagement in the evaluation and/or certification process and present them to colleagues for consideration. Ensure quality standards exceed regulatory requirements. PM 1.3.3 Level 4 Analyze the benefits and limitations of pursuing relationships with organizations that offer evaluation services for the purpose of program certification. Develop, plan, select, implement, and revise (when necessary) program practices to ensure that program exceeds regulatory requirements. PM 1.3.4 Level 5 Promote evidence-based best practices that encourage the development, implementation, and revision of program practices to ensure that program exceeds regulatory requirements. Promote evidence-based best practices to ensure community support for quality programming. PM 1.3.5 4. Record Keeping Level 1 Recognize the importance of recordkeeping, accuracy, and timeliness. Know where records and documents are stored. PM 1.4.1 Level 2 Understand the importance of accurate records of children’s attendance and other programmatic information. Assist with record keeping in accordance with program policies and methods designed to meet regulations. PM 1.4.2 Level 3 Develop, plan and/or create procedures to ensure staff, colleagues, and families understand, support, and implement appropriate recordkeeping. PM 1.4.3 Level 4 Establish procedures to facilitate recordkeeping ensuring accuracy, timeliness, confidentiality, and compliance with regulations. Provide training to staff on record requirements and program protocols. PM 1.4.4 Level 5 Analyze, evaluate, articulate, and apply evidence-based best practice regarding recordkeeping systems that support continuous program improvement. PM 1.4.5 Indicates term defined in the glossary the first time it appears in the document.