130 Program Management 6. Human Resource Management 1. Personnel Policies Level 1 Follow personnel policies that describe the terms of employment; seek clarification for any performance expectations or terms of employment as needed. PM 6.1.1 Level 2 Understand the expectations of job description. Understand personnel policies, including those that involve salaries, benefits, and volunteer or internship agreement. Identify the different roles in the program. PM 6.1.2 Level 3 Develop, plan, select and/or create policies and procedures for new staff, volunteers, and interns. Model developmentally appropriate positive communication with families, colleagues, and children. PM 6.1.3 Level 4 Develop, plan, select and/or create hiring policies and job descriptions for all employees in compliance with regulations, or other requirements with consideration for the diverse linguistic and cultural experiences of all children and families. Develop orientation program for new staff, volunteers, and interns. Establish a monitoring system for all personnel procedures to ensure they are consistent with regulatory requirements and reflect the diversity of the community. Ensure all staff members are adequately trained to work with all children and families of diverse backgrounds. PM 6.1.4 Level 5 Analyze, evaluate, articulate, and apply evidence-based best practice regarding hiring practices in a variety of early childhood settings, such as recruitment and retention of a diverse workforce. Engage early childhood professionals and community members to strengthen hiring practices to cultivate leaders. PM 6.1.5 2. Communication Level 1 Engage in appropriate and professional methods of communication with staff and colleagues. Follow directions regarding attendance at staff meetings and other meetings as requested by supervisor. Read e-mail memos and other notices promptly, and respond as appropriate. PM 6.2.1 Level 2 Accommodate the communication styles and preferences of staff and colleagues and use this information when communicating. PM 6.2.2 Level 3 Create timely and accurate internal communication (i.e., memos, notices, e-mail messages.) Maintain transparency and accountability in interactions. PM 6.2.3 Level 4 Develop, plan, select, and/or create a variety of systems or strategies to facilitate effective communication among staff and colleagues. Provide professional development activities on the principles and strategies of effective communication. Demonstrate effective communication to meet the diverse language and literacy abilities of staff and colleagues. PM 6.2.4 Level 5 Analyze, evaluate, articulate, and apply evidence-based best practice for early childhood professionals and community leaders to address challenges and potential systemic barriers to effective communication in a variety of early education and care settings. Facilitate professional development opportunities that address effective communication strategies to ensure equity and respect for children, families, and early childhood professionals. PM 6.2.5