54 Arizona Early Childhood Workforce Knowledge & Competencies EffectiveInteractions Rationale Core Knowledge Components Core Knowledge Competencies 1. Relationships 1.1 Respect 1.2 Psychological Safety & Attachment 1.3 Respectful Voice Tones 1.4 Building Trust 1.5 Respecting Diversity 1.6 Accepting Individual Differences 2. Interactions for Learning 2.1 Concept Development 2.2 Quality of Feedback 3. Group Interactions 3.1 Group Process & Structure 3.2 Classroom Management 4. Communication 4.1 Establishing a Calm, Unhurried Atmosphere 4.2 Engaging in Various Forms of Communication 4.3 Basic Listening 4.4 Verbal & Non-Verbal Expression 4.5 Oral communication Strategies 5. Guidance 5.1 Behavior Expectation 5.2 Expectations for Respectful Interactions 5.3 Nurturing Autonomy & Self-Regulation 5.4 Prosocial Skills 5.5 Managing Change 5.6 Strategies to Promote Prosocial Behavior 5.7 Challenging Behaviors 5.8 Conflict Resolution 6. Interactions with Families 6.1 Positive Family Communication